A Team That Helps You Succeed

Investing in your staff with quality training will help them excel in their position and reach for excellence. If you want to ensure your staffs' success, ensure they receive the education they need on the topics important to them!

Quality Training on Quality Topics

All of our training covers topics important to all sectors of public safety. All of our training is supported with research in various different fields including police operations, active shooters, fire operations, trauma support, and more! Check out our updated list of training below or visit our event schedule to find a course seminar near you!

Your Staff Depends On Your Leadership

To be a great leader, it takes time, energy, and education. Leadership is not just a quality you are born with, its something you must work on over time. UCS offers many wonderful opportunities to strengthen your leadership skills and qualities through our seminars. Check out our event schedule to find a seminar near you!

Qualities of a Leader

This course will dive into the realm of what qualities it takes to be a leader in your workspace. Being a leader is quite different...

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Leadership During a Crisis

The measure of a leader is often tested during a crisis. Leaders hold an important role during a crisis or major incident. It is common ...

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911 Supervision: The Basics

This course is designed for new 911 supervisors but can serve as a great refresher for experienced supervisors as well. This dynamic...

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911 Supervision: Advanced

In this 3 day course, we dive deeper into what it means to be a supervisor. We will begin advancing your skills as a...

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Management vs. Leadership

Understanding the difference between a manager and leader is important, but knowing when to become a leader rather than a ...

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Building an Effective Team

The ability to simultaneously perform as an individual and together with your colleagues and employees in an effective team...

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Developing and Fostering Relationships

Building and maintaining good relationships will not only make you more engaged and committed to your ...

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Training Officers: All You Need To Know To Prepare Your Staff

Creating a communication training program that works for your training officers and new employees is important ...

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Effective Communication

Managers, supervisors, and staff must all have exceptional communication skills. Working in public safety, your staff ...

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Dealing with Difficult Callers

It is important to provide the best customer service possible while dealing with all callers, even the difficult ones. Building trust...

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Negativity is Contagious!

Negativity is all around us. Nothing destroys productivity and morale more than negativity in the work environment. Negativity can ...

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Keeping Your Cool: Dealing with Difficult Co-Workers

No matter where you work, you will have difficult co-workers, colleagues, and managers. You can vastly improve your...

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Stress Identification and Management

Stress is an issue that afflicts many of us during the workday. It is a threat that is all around us and something we must face, but...

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Suicidal Crisis and Emotional Distress

This course is designed for public safety officials who may deal with persons in crisis, either by phone or in person. Suicide is not...

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Delivering Exceptional Customer Service

Customer service is an important ideal for business and has become an important part of public safety and dealing with the ...

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Time Management 101

Time management skills are required by all but you would be surprised how many people fail to properly manage their ...

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Domestic Violence

Domestic violence in our country has become a serious issue and one that takes a thorough understanding of what to ...

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Sovereign Citizens: Concepts, Threats, and Reality

Sovereign Citizens are a subculture of citizens who hold anti-government beliefs. This class of citizen believes the ...

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Domestic Terrorism

This course reviews a common threat in our modern society. These types of incidents have become more common...

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School Shootings: A Crippling Problem

Attacks on educational institutions, such as schools and universities, is becoming more common every day. Many agencies are ...

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Firefighter Safety and the Dispatcher

This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous...

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Incident Command and Scene Operations for Dispatchers

A critical incident can strike a community at any time. Depending on your staffing levels and available resources ...

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Basic Medical Knowledge for Telecommunicators

Telecommunicators have a very large responsibility to answer emergency calls every day. Determining what type of ...

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Interested in hosting a seminar in your community?

Contact us today to learn more and schedule your next seminar!