United Communication Solutions PNG

Our Philosophy

United Communication Solutions was founded on the idea that public safety personnel need our support too. We are here to provide them professional and relevant training and services so they can better serve their communities.

Our Story

Our organization was founded in Massachusetts by Charles Goodwin, a training coordinator for a local police department, who recognized the need for better training and services for agencies across the country.

Our goal is to ensure your agency has the training and services it needs to better serve your community and customers.

To do that, we have developed courses on topics not covered by many other training organizations. We combine these relevant topics with strong research to provide dynamic presentations.

Additionally, we understand you have other needs to meet your goals. We provide consultations on training programs, policy development, and hiring practices to ensure you can continue your daily operations! We also offer Quality Assurance services and Facility Services through our trusted partners.

Meet Our Staff...


Charles Goodwin


Charles is a Training Coordinator and Supervisor for a 9-1-1 Communication Center in Central Massachusetts. He is certified in various elements of emergency communications, emergency management, and public safety. He holds a Bachelor of Science in Criminal Justice, a Master of Business specializing in Public Administration, and is a Ph.D Candidate in Psychology. He is a graduate of the CCM program offered by Fitch & Associates, the RPL program offered by APCO Intl., and the CMCP program offered by NENA.


Christopher Beal

Adjunct Instructor


Jenn Janda-Law

Adjunct Instructor


Jason Kaufman

Adjunct Instructor


Timothy McLemore

Adjunct Instructor


Matthew Mullen

Adjunct Instructor


Angela Sicilliano

Adjunct Instructor

We look forward to hearing from you...

We look forward to serving your agency. Please contact us for more information on our training and services or to request training brochure.