Upcoming Seminars

I have been dispatching for 12 years and I've worked multiple fires in that time. This course still had information that I had never learned and also terms that I have never heard in any of the fires I have worked. I highly recommend using United Communication Solutions for your dispatch training!

-Katelyn Butterworth, Seekonk Communications Department

The instructor had passion for the topic and it was easily identifiable. His knowledge of protocols and policy was helpful. I enjoyed the multiple real life examples.

-Ashley Griffin, Sturbridge Police Department

I think all supervisors should take these courses! Very informative!

-Katrina Shamshak, Essex County Regional Communications Center

Instructor kept me engaged during the entire class. Has a great understanding of dispatchers and supervisors!

-Melissa Cennami, Essex County Regional Communications Center

Very good instructors. I always enjoy their classes!

Deborah Gagnon, Rehoboth Police Department

Our instructor was well versed in Fire Department procedures and was a great instructor. I learned a lot and being introduced to NIOSH website will be an invaluable tool. 

-Ellen Eggenberger, Concord Police Department

Course was very helpful. Learned a lot of new information that I feel is useful for our job performance.

-Jody Blanchard, Hudson Police Department

I really enjoyed the content covered in the course and how the instructor delivered it. He was very thorough and made sure all information was clear and understood. 

-Pedro Jorge, South Worcester County Communication Center

It's refreshing to have a dispatcher training course taught by someone with the working knowledge of the topic they are instructing.

-Scott Belanger, Sturbridge Police Department

After my course, I am definitely more confident in my skills if something were to happen!

-Toniah Maloney, Sturbridge Police Department

Charles was great! Fluid and open on his teaching and a very good speaker.

-Paul Leidenfrost, Yarmouth Police Department

One of the best CTO classes I've attended. Information was extremely helpful as we are revamping our program.

-Stacy Poutas, Newton Police Department

Great class. Thanks for your help and paperwork to assist our department along with making yourself available and willingness to help dispatchers.

-Margie Ciccone, Newton Police Department

One of the best courses I have every attended!

-Sean McCarthy, Southborough Police Department

Great class, geared toward dispatcher and taught by dispatchers. Very relevant!

-Kevin Kilmain, Massachusetts State Police / Commonwealth Watch Center

Instructor was very knowledgeable of the topic. It was great to have the instructor teaching a topic with first hand knowledge!

Michael Keough, Lincoln Police Department

These courses should be offered to the full department! Especially those implementing new policies and procedures.

-Kiley Davis, Hopkinton Police Department

Charles did a good job presenting in a clear and engaging manner that was easy to follow.

-Katelynn O'Guerra, Framingham State University Police Department

Great information! Great job getting all of this information together, great presentation!

-Brittany Remillard, Hopkinton Police Department

Public Safety Training

We offer relevant training on topics not seen by many other training organizations. Each of our trainings is comprehensive and offer real life information backed by research. Each course offers a certification of completion.

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Our organization has professionals ready to assist you with hiring practices, training programs, policy development, and more. If you need a consultant to assist your agency with a project, you won't find a more professional staff to work with at a reasonable price.

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We're here for you...

United Communication Solutions, LLC was founded to expand the training available for public safety personnel. We understand the strains that police, fire, EMS, and public safety telecommunicators go through on a day to day basis.

Our organization brings to you relevant training backed by research. We have instructors who can travel to your agency and offer a full training program or a single class. We also offer online courses on important topics, each with a certificate of completion upon successful completion.

The professionals in our organization also offer their experience in public safety to assist with policy development, training programs, training and policy manual development, hiring practices, and more.

Our organization has also partnered with certain trusted vendors to offer services such as quality assurance, 3rd party call review, and communication center cleaning options that will fit your needs.



United Communication Solutions, LLC
United Communication Solutions, LLC
A very sad day in Massachusetts yesterday. Our family at UCS are keeping the family of Worcester Officer Manny Familia in our hearts today. A true hero lost doing what he loved. He will be missed.

We are also praying for the quick recovery of the two officers injured during a domestic violence incident yesterday. Our hearts go out to the Men and women of Braintree Police on the loss of their K-9 who succumbed to his injuries in the line of duty, protecting his officers.
United Communication Solutions, LLC
United Communication Solutions, LLC
Née Hampshire has Text-To-911! Remember, call if you can… Text if you can’t!

Next Steps...

We look forward to assisting you in your agency needs. If you would like a free copy of our brochure of services, please contact us.