8 Hours Continuing Education
Approved: Massachusetts State 911 Grant
No matter where you work, you will have difficult co-workers, bosses, and peers. You can vastly improve your own work environment by learning the best ways to deal with who you work with. You can also improve the work environment of your co-workers by learning how to deal with negativity and conflict which can result in a positive work environment for all.
Course topics include: dealing with bullies at work, how to best deal with difficult people, dealing with the negative co-worker, dealing with conflict, and developing effective work relationships.