Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course is designed for new 911 supervisors but can serve as a great refresher for experienced supervisors as well. This dynamic course focuses on the basic skills you need to become a supervisor and how to develop those skills. When you first become…

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Sponsored by: Belchertown Police Department The measure of a leader is often tested during a crisis. Leaders hold an important role during a crisis or major incident. It is common that leaders will be judged by their worst days rather than their best. Understanding…

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant Sponsored by: Belchertown Police Department Negativity is all around us. Nothing destroys productivity and morale more than negativity in the work environment. Negativity can occur with one employee or plague the entire organization. Supervisors are in close contact with employees and are responsible for…

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant A critical incident can strike a community at any time. Depending on your staffing levels and available resources, an incident can be handled locally or may require mutual aid and assistance. Understanding the Incident Command System and how telecommunicators play a role in the…

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant *COURSE WILL BE PROVIDED THROUGH ONLINE PLATFORM. PRIOR TO CLASS START DATE, A LINK WILL BE EMAILED TO ATTENDEES ALONG WITH COURSE MATERIALS. FOLLOWING SUCCESSFUL COMPLETION OF COURSE, A CERTIFICATE OF COMPLETION WILL BE EMAILED TO ATTENDEES.* This course is designed for new 911…

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant *COURSE WILL BE PROVIDED THROUGH ONLINE PLATFORM. PRIOR TO CLASS START DATE, A LINK WILL BE EMAILED TO ATTENDEES ALONG WITH COURSE MATERIALS. FOLLOWING SUCCESSFUL COMPLETION OF COURSE, A CERTIFICATE OF COMPLETION WILL BE EMAILED TO ATTENDEES.* The measure of a leader is often…

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant *COURSE WILL BE PROVIDED THROUGH ONLINE PLATFORM. PRIOR TO CLASS START DATE, A LINK WILL BE EMAILED TO ATTENDEES ALONG WITH COURSE MATERIALS. FOLLOWING SUCCESSFUL COMPLETION OF COURSE, A CERTIFICATE OF COMPLETION WILL BE EMAILED TO ATTENDEES.* A critical incident can strike a community…

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant *COURSE WILL BE PROVIDED THROUGH ONLINE PLATFORM. PRIOR TO CLASS START DATE, A LINK WILL BE EMAILED TO ATTENDEES ALONG WITH COURSE MATERIALS. FOLLOWING SUCCESSFUL COMPLETION OF COURSE, A CERTIFICATE OF COMPLETION WILL BE EMAILED TO ATTENDEES.* This course dives right into the dangers…