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April 2019

Firefighter Safety and the Dispatcher (April 3, 2019)

April 3 @ 8:30 am - 4:30 pm EDT
Westfield Fire Dept. Little River Substation, 366 Little River Rd
Westfield, MA 01085 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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Domestic Terrorism (April 5, 2019)

April 5 @ 8:30 am - 4:30 pm EDT
Yarmouth Police Department, 340 Higgins Crowell Road
West Yarmouth, MA 02673 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course reviews a common threat in our modern society. Domestic Terrorism consists of incidents within the United States intended to intimidate or coerce the civilian population, to influence the police of the government by intimidation or coercion, or to affect the conduct of…

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Training Officers: All You Need To Know To Prepare Your Staff (April 29-30, 2019)

April 29 @ 8:00 am - April 30 @ 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $225 per attendee – Approved for Massachusetts State 911 Grant Creating a communication training program that works for your training officers and new employees is important to the success of your agency. It is important to create a program that ensures the minimum training requirements are met along with flexibility for your staff and…

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May 2019

Incident Command and Scene Operations for Dispatchers (May 1, 2019)

May 1 @ 8:30 am - 4:30 pm EDT
Seekonk Public Safety, 500 Taunton Ave
Seekonk, MA 02771 United States

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant A critical incident can strike a community at any time. Depending on your staffing levels and available resources, an incident can be handled locally or may require mutual aid and assistance. Understanding the Incident Command System and how telecommunicators play a role in the…

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Qualities of a Leader (May 30, 2019)

May 30 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course will dive into the realm of what qualities it takes to be a leader in your work space. Being a leader is quite different than being a manager and your employees will notice this difference. Learn to develop a leadership and management…

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Stress Identification and Management (May 31, 2019)

May 31 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States
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Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Stress is an issue that afflicts many of us during the work day. It is a threat that is all around us and something we must face, but if not dealt with appropriately it could lead to further health implications. This course will help…

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June 2019

Suicidal Crisis & Emotional Distress (June 5, 2019)

June 5 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States
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Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course is designed for public safety officials who may have to deal with a person in crisis, either by phone or in-person. Suicide is not inevitable for anyone. Understanding and knowing the risk factors and warning signs are important ways to recognize the…

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Keeping Your Cool: Dealing with Difficult Co-Workers (June 7, 2019)

June 7 @ 8:30 am - 4:30 pm EDT
Truro Police Department, 344 Route 6
Truro, MA 02666 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant No matter where you work, you will have difficult co-workers, bosses, and peers. You can vastly improve your own work environment by learning the best ways to deal with who you work with. You can also improve the work environment of your co-workers by…

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Firefighter Safety and the Dispatcher (June 12, 2019)

June 12 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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School Shootings: A Crippling Problem (June 25, 2019)

June 25 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Attacks on educational institutions, such as schools and universities, are becoming more common every day. Many agencies are under-prepared for dealing with an incident of this magnitude and unfortunately every community must have a plan to deal with their response. This seminar dives into the…

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