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March 2019

Domestic Violence (March 22, 2019)

March 22 @ 8:30 am - 4:30 pm EDT
Seekonk Public Safety, 500 Taunton Ave
Seekonk, MA 02771 United States

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant Domestic violence in our country has become a serious issue and one that takes a thorough understanding of what to expect when taking a call or dealing with a victim. Knowing what victims go through during this type of event, how reports may be…

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April 2019

Stress Identification and Management (April 2, 2019)

April 2 @ 8:30 am - 4:30 pm EDT
Yarmouth Police Department, 340 Higgins Crowell Road
West Yarmouth, MA 02673 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Stress is an issue that afflicts many of us during the work day. It is a threat that is all around us and something we must face, but if not dealt with appropriately it could lead to further health implications. This course will help…

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Firefighter Safety and the Dispatcher (April 3, 2019)

April 3 @ 8:30 am - 4:30 pm EDT
Westfield Fire Dept. Little River Substation, 366 Little River Rd
Westfield, MA 01085 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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Domestic Terrorism (April 5, 2019)

April 5 @ 8:30 am - 4:30 pm EDT
Yarmouth Police Department, 340 Higgins Crowell Road
West Yarmouth, MA 02673 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course reviews a common threat in our modern society. Domestic Terrorism consists of incidents within the United States intended to intimidate or coerce the civilian population, to influence the police of the government by intimidation or coercion, or to affect the conduct of…

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Keeping Your Cool: Dealing with Difficult Co-Workers (April 18, 2019)

April 18 @ 8:30 am - 4:30 pm EDT
Seekonk Public Safety, 500 Taunton Ave
Seekonk, MA 02771 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant No matter where you work, you will have difficult co-workers, bosses, and peers. You can vastly improve your own work environment by learning the best ways to deal with who you work with. You can also improve the work environment of your co-workers by…

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Training Officers: All You Need To Know To Prepare Your Staff (April 29-30, 2019)

April 29 @ 8:00 am - April 30 @ 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $225 per attendee – Approved for Massachusetts State 911 Grant Creating a communication training program that works for your training officers and new employees is important to the success of your agency. It is important to create a program that ensures the minimum training requirements are met along with flexibility for your staff and…

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May 2019

Incident Command and Scene Operations for Dispatchers (May 1, 2019)

May 1 @ 8:30 am - 4:30 pm EDT
Seekonk Public Safety, 500 Taunton Ave
Seekonk, MA 02771 United States

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant A critical incident can strike a community at any time. Depending on your staffing levels and available resources, an incident can be handled locally or may require mutual aid and assistance. Understanding the Incident Command System and how telecommunicators play a role in the…

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Developing and Fostering Relationships (May 16, 2019)

May 16 @ 8:30 am - 4:30 pm EDT
Seekonk Public Safety, 500 Taunton Ave
Seekonk, MA 02771 United States

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant Building and maintaining good relationships will not only make you more engaged and committed to your organization and community, it can also open doors to key projects, opportunities to participate in more activities, and engage the public for assistance and support. Developing relationships with…

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Qualities of a Leader (May 30, 2019)

May 30 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course will dive into the realm of what qualities it takes to be a leader in your work space. Being a leader is quite different than being a manager and your employees will notice this difference. Learn to develop a leadership and management…

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Stress Identification and Management (May 31, 2019)

May 31 @ 8:00 am - 4:00 pm EDT
Natick Police Department, 20 East Central Street
Natick, MA 01760 United States
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Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Stress is an issue that afflicts many of us during the work day. It is a threat that is all around us and something we must face, but if not dealt with appropriately it could lead to further health implications. This course will help…

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