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October 2019

Incident Command and Scene Operations for Dispatchers (October 22, 2019)

October 22 @ 8:30 am - 4:30 pm EDT
Holbrook Regional Emergency Communications Center, 300 South Franklin Street
Holbrook, MA 02343 United States

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant A critical incident can strike a community at any time. Depending on your staffing levels and available resources, an incident can be handled locally or may require mutual aid and assistance. Understanding the Incident Command System and how telecommunicators play a role in the…

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Building an Effective Team (October 24, 2019)

October 24 @ 8:30 am - 4:30 pm EDT
Westfield Fire Dept. Little River Substation, 366 Little River Rd
Westfield, MA 01085 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant The ability to simultaneously perform as an individual and together with your colleagues and employees in an effective team is key to attaining growth and success. Teamwork is important in order for an organization to accomplish your overall objectives and goals. This seminar covers…

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November 2019

School Shootings: A Crippling Problem (November 5, 2019)

November 5 @ 8:30 am - 4:30 pm EST
Holbrook Regional Emergency Communications Center, 300 South Franklin Street
Holbrook, MA 02343 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant Attacks on educational institutions, such as schools and universities, are becoming more common every day. Many agencies are under-prepared for dealing with an incident of this magnitude and unfortunately every community must have a plan to deal with their response. This seminar dives into the…

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Leadership During a Crisis (November 7, 2019)

November 7 @ 8:30 am - 4:30 pm EST
Northeastern University Campus, 1135 Tremont Street, Suite 160
Boston, MA 02120 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant The measure of a leader is often tested during a crisis. Leaders hold an important role during a crisis or major incident. It is common that leaders will be judged by their worst days rather than their best. Understanding how you effect change, utilize…

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Firefighter Safety and the Dispatcher (November 8, 2019)

November 8 @ 8:30 am - 4:30 pm EST
Falmouth Public Safety Communications, 750 Main Street
Falmouth, MA 02540 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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Firefighter Safety and the Dispatcher (November 14, 2019)

November 14 @ 7:00 am - 3:00 pm EST
Waltham 911 Center, 161 Lexington Street
Waltham, MA 02452 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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Firefighter Safety and the Dispatcher (November 20, 2019 [Evening])

November 20 @ 3:00 pm - 11:00 pm EST
Waltham 911 Center, 161 Lexington Street
Waltham, MA 02452 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

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Firefighter Safety and the Dispatcher (November 21, 2019 [Evening])

November 21 @ 3:00 pm - 11:00 pm EST
Waltham 911 Center, 161 Lexington Street
Waltham, MA 02452 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant This course dives right into the dangers firefighters face each day and what the responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and ensuring the Incident Commander is informed of what…

Find out more »

Incident Command and Scene Operations for Dispatchers (November 22, 2019)

November 22 @ 8:30 am - 4:30 pm EST
Falmouth Public Safety Communications, 750 Main Street
Falmouth, MA 02540 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant A critical incident can strike a community at any time. Depending on your staffing levels and available resources, an incident can be handled locally or may require mutual aid and assistance. Understanding the Incident Command System and how telecommunicators play a role in the…

Find out more »

December 2019

Leadership During A Crisis (December 11, 2019)

December 11 @ 8:30 am - 4:30 pm EST
Holbrook Regional Emergency Communications Center, 300 South Franklin Street
Holbrook, MA 02343 United States

Fee: $150 per attendee - Approved for Massachusetts State 911 Grant The measure of a leader is often tested during a crisis. Leaders hold an important role during a crisis or major incident. It is common that leaders will be judged by their worst days rather than their best. Understanding how you effect change, utilize…

Find out more »
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