Leadership During A Crisis (March 10, 2021)
March 10 @ 4:00 pm - 11:59 pm EST
Fee: $150 per attendee – Approved for Massachusetts State 911 Grant
*COURSE WILL BE PROVIDED THROUGH ONLINE PLATFORM.
PRIOR TO CLASS START DATE, A LINK WILL BE EMAILED TO ATTENDEES ALONG WITH COURSE MATERIALS. FOLLOWING SUCCESSFUL COMPLETION OF COURSE, A CERTIFICATE OF COMPLETION WILL BE EMAILED TO ATTENDEES.*
The measure of a leader is often tested during a crisis. Leaders hold an important role during a crisis or major incident. It is common that leaders will be judged by their worst days rather than their best. Understanding how you effect change, utilize relationships, manage staff, and communicate during a crisis will define your leadership capabilities. This seminar will build those qualities you need to be a strong leader during a crisis and come out on top.
Course topics include:
- Understanding the crisis from a leadership role
- Managing expectations
- Utilizing relationships
- Decision-making and when to act
- Demonstrating control
- Information sharing
- Communicating with staff