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Firefighter Safety and the Dispatcher – FULL

December 11, 2018 @ 8:00 am - 4:00 pm EST

Fee: $150 per attendee – Approved for Massachusetts State 911 Grant – FULL

This course dives right into the dangers firefighters face each day and what the     responsibilities of a dispatcher are during dangerous incidents. Dispatchers play a vital role in fire operations, especially with relaying important information and      ensuring the Incident Commander is informed of what is happening. This course  covers information on what to listen for during fire operations, when to act, and what information needs to be shared among many other topics.


Course topics include:

  • Mayday calls
  • SCBA equipment and PASS alarms
  • Rapid Intervention Teams
  • Personnel Accountability Reports
  • Urgent Calls
  • Firefighter Injuries
  • Firefighter Safety
  • Clear Speech versus Codes
  • Primary Radio Channels / Fire Ground Radio Channels



December 11, 2018
8:00 am - 4:00 pm


South Worcester County Communications Center
357 Main Street
Webster, MA 01570 United States