I have been dispatching for 12 years and I've worked multiple fires in that time. This course still had information that I had never learned and also terms that I have never heard in any of the fires I have worked. I highly recommend using United Communication Solutions for your dispatch training!

-Katelyn Butterworth, Seekonk Communications Department

The instructor had passion for the topic and it was easily identifiable. His knowledge of protocols and policy was helpful. I enjoyed the multiple real life examples.

-Ashley Griffin, Sturbridge Police Department

I think all supervisors should take these courses! Very informative!

-Katrina Shamshak, Essex County Regional Communications Center

Instructor kept me engaged during the entire class. Has a great understanding of dispatchers and supervisors!

-Melissa Cennami, Essex County Regional Communications Center

Very good instructors. I always enjoy their classes!

Deborah Gagnon, Rehoboth Police Department

Our instructor was well versed in Fire Department procedures and was a great instructor. I learned a lot and being introduced to NIOSH website will be an invaluable tool. 

-Ellen Eggenberger, Concord Police Department

Course was very helpful. Learned a lot of new information that I feel is useful for our job performance.

-Jody Blanchard, Hudson Police Department

I really enjoyed the content covered in the course and how the instructor delivered it. He was very thorough and made sure all information was clear and understood. 

-Pedro Jorge, South Worcester County Communication Center

It's refreshing to have a dispatcher training course taught by someone with the working knowledge of the topic they are instructing.

-Scott Belanger, Sturbridge Police Department

After my course, I am definitely more confident in my skills if something were to happen!

-Toniah Maloney, Sturbridge Police Department

Public Safety Training

We offer relevant training on topics not seen by many other training organizations. Each of our trainings is comprehensive and offer real life information backed by research. Each course offers a certification of completion.

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Consultations

Our organization has professionals ready to assist you with hiring practices, training programs, policy development, and more. If you need a consultant to assist your agency with a project, you won't find a more professional staff to work with at a reasonable price.

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We're here for you...

United Communication Solutions, LLC was founded to expand the training available for public safety personnel. We understand the strains that police, fire, EMS, and public safety telecommunicators go through on a day to day basis.

Our organization brings to you relevant training backed by research. We have instructors who can travel to your agency and offer a full training program or a single class. We also offer online courses on important topics, each with a certificate of completion upon successful completion.

The professionals in our organization also offer their experience in public safety to assist with policy development, training programs, training and policy manual development, hiring practices, and more.

Our organization has also partnered with certain trusted vendors to offer services such as quality assurance, 3rd party call review, and communication center cleaning options that will fit your needs.

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Next Steps...

We look forward to assisting you in your agency needs. If you would like a free copy of our brochure of services, please contact us.